Terms & Conditions - Purchasing Exodus

You may request that a copy be emailed or faxed to you.  Contact Careers Europe on 01274 829500.

THIS AGREEMENT GOVERNS YOUR PURCHASE OF PRODUCTS FROM ASPIRE-I LTD. PLEASE READ IT CAREFULLY. NO OTHER TERMS APPLY.   BY SUBMITTING YOUR ORDER YOU ARE AGREEING TO THESE TERMS AND CONDITIONS.

1. General

In these conditions "the Company" shall mean Aspire-i Ltd and all its subsidiaries and divisions and the "Customer" shall mean any person, firm or company placing an order with the above mentioned company. The "Conditions" means the standard terms and conditions of sale set out in this document and includes any special terms and conditions agreed in writing between the Company and the Customer. The "Products" means all or any product and/or services supplied by the Company to the Customer under this Agreement.

All contracts entered into, quotations given and purchase orders accepted by the Company are subject to the terms and conditions contained herein and no others, unless otherwise agreed by Company and Customer in writing signed by both parties. The provisions of this contract supersede any prior representations, agreements or undertakings between the parties.
 

2. Formation of Contract

An order placed by the Customer with the Company shall be deemed accepted only upon written acknowledgement of the order or shipment of any products called for by Customer's order. The Company accepts orders or supplies products to Customer only under the condition that Customer agrees to be bound by and comply with these Conditions together with those documents or parts of documents which specify the products and which have been signed or accepted by The Company in writing (hereinafter collectively the "Sales Agreement"). The Company's receipt of a purchase order or its shipment of products to the Customer does not constitute an acceptance by the Company of the terms and conditions of the Customer's purchase order or any proposal.

ANY ATTEMPTED MODIFICATION OF THESE CONDITIONS OF SALE PROPOSED BY CUSTOMER IN A PURCHASE ORDER CONTAINING TERMS AND CONDITIONS INCONSISTENT WITH OR IN ADDITION TO THESE CONDITIONS OF SALE SHALL NOT BE BINDING UPON THE COMPANY UNLESS SPECIFICALLY ACCEPTED BY THE COMPANY IN WRITING. THE COMPANY OBJECTS TO ANY TERMS AND CONDITIONS INCONSISTENT WITH OR IN ADDITION TO THESE CONDITIONS.

3. Prices and Delivery

Unless otherwise agreed in writing, prices for products shall be the Company's list prices current at the time of shipment in U.K. Pound Sterling. Payment terms shall be as agreed  for those Customers with approved credit. Other payment terms include credit card charges on date of shipment, and Cash in Advance of shipment. Shipping costs shall be borne by the Customer. The Company shall separately indicate on its invoice any tax that is required to be imposed. All risk of loss or damage to Products purchased hereunder shall pass to the Customer at the time Product is transferred by The Company to a commercial transportation carrier for shipment to Customer. All delivery dates are approximate. Items shall be delivered to the Customer within thirty (30) days. In no event shall The Company be liable for consequential, special, incidental, or exemplary damages based on any delay in delivery or failure to deliver Product under this Agreement.

4. Specification Changes

The Customer may at any time prior to Completion of the Product request that Aspire-I make a change the Product or Services (a “Change”). Upon receipt of such notification, Aspire-I shall confirm to the Customer whether it is able to make the Change and whether the Change would result in any additional Charges. Aspire-I reserves the right to refuse to make a Change at it’s absolute discretion. Where both parties agree to make the Change, Aspire-I shall re-issue the Specification taking into account the Change and any extra Charges and shall carry out the Services on the basis of such amended Specification. These Terms and Conditions shall continue to apply to any such amended Specification.

5. Cancellations

The Customer has the right to cancel up to seven days after the date of order. In the event that the Customer cancels an order for Product or Material not customarily carried in stock by the Company, the Company shall have the right to reject such cancellation, or to accept such cancellation in which event the Company may charge Customer as liquidated damages the current list price for completed Product or an equitable price as determined by the Company based upon the degree of completion for Product in process at the time of cancellation, transportation and warehousing charges.

6. Payments

In the event the Customer fails to fulfil previous terms of payment or in case the Company shall have any doubt at any time as to the Customer's financial responsibility, the Company may decline to make further deliveries except upon receipt of cash or other special arrangements. It is hereby understood and agreed that in the event of non-payment of the account, the Company may refer the matter of the collection of said account to any person or collection agency, or to the collection department of the Company for collection, and if the account be so referred, Customer shall pay to the Company any and all solicitor's fees and/or reasonable collection and service charges. Past due accounts are subject to an Interest Charge calculated not less than the base rate of the Bank of England plus eight per cent annually.

7. Data & Privacy

We take all necessary steps to comply with the UK Data Protection Act 1998 and its relevant subordinate legislation when handling any personal information.

• When you supply any personal information to us we will meet our legal obligations to you in the way that we deal with that information.
• In accordance with the UK Data Protection Act 1998 we are required to collect the information fairly and to let you know how we will use it (see paragraph 2 below) and whether we will pass the information on to anyone else (see paragraph 3 below).
• We will comply with the Principles set out in the UK Data Protection Act 1998 and we will ensure all personal information supplied to us is held securely.
• We will ensure that any information will be held only as long as is necessary to ensure our service runs smoothly.
• We use up-to-date industry procedures to keep personal data as safe and secure as possible against loss, unauthorised disclosure or access (see paragraph 3 below).
• Should you wish to obtain a copy of the personal data we hold on you please write to Aspire-i Ltd, Onward House, 2 Baptist Place, Bradford, West Yorkshire, BD1 2PS enclosing your payment of GBP 10 (ten pounds sterling) for our administration costs. As soon as we are satisfied as to your identity we will send you, within 40 days, a copy of all the data we hold concerning you. Please contact us at the same address if you have any reason to believe the data we hold on you is inaccurate.
• We will collect personal information from you when you respond to requests to submit personal information about yourself. The information collected enables us to administer or process orders or requests.
• We will use the personal information supplied by you to administer any registration services, to keep a record of the services you have subscribed to/products you have purchased and to deliver to you services/products you have requested and to help us personalise our service to you.
• We may from time to time use your information to provide you with an update about our services and products. If you do not wish to receive such information please tick the opt-out box. In addition, you can at any time send an e-mail to info@aspire-i.com if you should decide that you no longer wish to receive this information.

We will only supply your personally identifiable information to any other person or organisation:

• where we need to share the information to provide a product or service you have requested;
• where we need to send the information to persons or organisations who work on our behalf to provide a product or service to you but such persons or organisations may only use this information in order to provide such product or service and not for any other purpose;
• where we are required to forward the information in order to comply with a regulatory or legal process.

We do not sell, trade or rent your personal information to any other third parties.

Changes to this Privacy policy
We may edit or amend this Privacy Policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by posting a prominent notice on the news page of this website.
The full privacy policy can be viewed on the corporate website (www.aspire-i.com)

You may request that a copy be emailed or faxed to you.  Contact Careers Europe on 01274 829500.

THIS AGREEMENT GOVERNS YOUR PURCHASE OF PRODUCTS FROM ASPIRE-I LTD. PLEASE READ IT CAREFULLY. NO OTHER TERMS APPLY.   BY SUBMITTING YOUR ORDER YOU ARE AGREEING TO THESE TERMS AND CONDITIONS.

1. General

In these conditions "the Company" shall mean Aspire-i Ltd and all its subsidiaries and divisions and the "Customer" shall mean any person, firm or company placing an order with the above mentioned company. The "Conditions" means the standard terms and conditions of sale set out in this document and includes any special terms and conditions agreed in writing between the Company and the Customer. The "Products" means all or any product and/or services supplied by the Company to the Customer under this Agreement.

All contracts entered into, quotations given and purchase orders accepted by the Company are subject to the terms and conditions contained herein and no others, unless otherwise agreed by Company and Customer in writing signed by both parties. The provisions of this contract supersede any prior representations, agreements or undertakings between the parties.
 

2. Formation of Contract

An order placed by the Customer with the Company shall be deemed accepted only upon written acknowledgement of the order or shipment of any products called for by Customer's order. The Company accepts orders or supplies products to Customer only under the condition that Customer agrees to be bound by and comply with these Conditions together with those documents or parts of documents which specify the products and which have been signed or accepted by The Company in writing (hereinafter collectively the "Sales Agreement"). The Company's receipt of a purchase order or its shipment of products to the Customer does not constitute an acceptance by the Company of the terms and conditions of the Customer's purchase order or any proposal.

ANY ATTEMPTED MODIFICATION OF THESE CONDITIONS OF SALE PROPOSED BY CUSTOMER IN A PURCHASE ORDER CONTAINING TERMS AND CONDITIONS INCONSISTENT WITH OR IN ADDITION TO THESE CONDITIONS OF SALE SHALL NOT BE BINDING UPON THE COMPANY UNLESS SPECIFICALLY ACCEPTED BY THE COMPANY IN WRITING. THE COMPANY OBJECTS TO ANY TERMS AND CONDITIONS INCONSISTENT WITH OR IN ADDITION TO THESE CONDITIONS.

3. Prices and Delivery

Unless otherwise agreed in writing, prices for products shall be the Company's list prices current at the time of shipment in U.K. Pound Sterling. Payment terms shall be as agreed  for those Customers with approved credit. Other payment terms include credit card charges on date of shipment, and Cash in Advance of shipment. Shipping costs shall be borne by the Customer. The Company shall separately indicate on its invoice any tax that is required to be imposed. All risk of loss or damage to Products purchased hereunder shall pass to the Customer at the time Product is transferred by The Company to a commercial transportation carrier for shipment to Customer. All delivery dates are approximate. Items shall be delivered to the Customer within thirty (30) days. In no event shall The Company be liable for consequential, special, incidental, or exemplary damages based on any delay in delivery or failure to deliver Product under this Agreement.

4. Specification Changes

The Customer may at any time prior to Completion of the Product request that Aspire-I make a change the Product or Services (a “Change”). Upon receipt of such notification, Aspire-I shall confirm to the Customer whether it is able to make the Change and whether the Change would result in any additional Charges. Aspire-I reserves the right to refuse to make a Change at it’s absolute discretion. Where both parties agree to make the Change, Aspire-I shall re-issue the Specification taking into account the Change and any extra Charges and shall carry out the Services on the basis of such amended Specification. These Terms and Conditions shall continue to apply to any such amended Specification.

5. Cancellations

The Customer has the right to cancel up to seven days after the date of order. In the event that the Customer cancels an order for Product or Material not customarily carried in stock by the Company, the Company shall have the right to reject such cancellation, or to accept such cancellation in which event the Company may charge Customer as liquidated damages the current list price for completed Product or an equitable price as determined by the Company based upon the degree of completion for Product in process at the time of cancellation, transportation and warehousing charges.

6. Payments

In the event the Customer fails to fulfil previous terms of payment or in case the Company shall have any doubt at any time as to the Customer's financial responsibility, the Company may decline to make further deliveries except upon receipt of cash or other special arrangements. It is hereby understood and agreed that in the event of non-payment of the account, the Company may refer the matter of the collection of said account to any person or collection agency, or to the collection department of the Company for collection, and if the account be so referred, Customer shall pay to the Company any and all solicitor's fees and/or reasonable collection and service charges. Past due accounts are subject to an Interest Charge calculated not less than the base rate of the Bank of England plus eight per cent annually.

7. Data & Privacy

We take all necessary steps to comply with the UK Data Protection Act 1998 and its relevant subordinate legislation when handling any personal information.

• When you supply any personal information to us we will meet our legal obligations to you in the way that we deal with that information.

• In accordance with the UK Data Protection Act 1998 we are required to collect the information fairly and to let you know how we will use it (see paragraph 2 below) and whether we will pass the information on to anyone else (see paragraph 3 below).

• We will comply with the Principles set out in the UK Data Protection Act 1998 and we will ensure all personal information supplied to us is held securely.

• We will ensure that any information will be held only as long as is necessary to ensure our service runs smoothly.

• We use up-to-date industry procedures to keep personal data as safe and secure as possible against loss, unauthorised disclosure or access (see paragraph 3 below).

• Should you wish to obtain a copy of the personal data we hold on you please write to Aspire-i Ltd, Onward House, 2 Baptist Place, Bradford, West Yorkshire, BD1 2PS enclosing your payment of GBP 10 (ten pounds sterling) for our administration costs. As soon as we are satisfied as to your identity we will send you, within 40 days, a copy of all the data we hold concerning you. Please contact us at the same address if you have any reason to believe the data we hold on you is inaccurate.

• We will collect personal information from you when you respond to requests to submit personal information about yourself. The information collected enables us to administer or process orders or requests.

• We will use the personal information supplied by you to administer any registration services, to keep a record of the services you have subscribed to/products you have purchased and to deliver to you services/products you have requested and to help us personalise our service to you.

• We may from time to time use your information to provide you with an update about our services and products. If you do not wish to receive such information please tick the opt-out box. In addition, you can at any time send an e-mail to info@aspire-i.com if you should decide that you no longer wish to receive this information.

We will only supply your personally identifiable information to any other person or organisation:

• where we need to share the information to provide a product or service you have requested;

• where we need to send the information to persons or organisations who work on our behalf to provide a product or service to you but such persons or organisations may only use this information in order to provide such product or service and not for any other purpose;

• where we are required to forward the information in order to comply with a regulatory or legal process.

We do not sell, trade or rent your personal information to any other third parties.

Changes to this Privacy policy
We may edit or amend this Privacy Policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by posting a prominent notice on the news page of this website.
The full privacy policy can be viewed on the corporate website (www.aspire-i.com)

8. Warranty

The Company warrants that the Products will conform to the specifications therefore in effect at the time of delivery of the Product or such other specifications as may be mutually agreed upon in writing. Customer shall inspect all Product delivered hereunder for damage, defect, or shortage immediately upon receipt by Customer, and shall immediately provide the Company with notice of any such damage, defect, or shortage. If any Product is determined not to conform to specification or such other specifications as may be mutually agreed upon within thirty (30) days of shipment, such Product will be replaced by The Company without additional cost to Customer, or, at the Company's option, the Company shall refund the purchase price therefore. This remedy is Customer's exclusive remedy for breach of warranty. Defective Products shall not be returned by Customer until authorised in advance by the Company. Returned Products to the extent possible, should be returned intact in form as shipped. THE WARRANTY STATED HEREIN IS IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, STATUTORY, EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

9. Limitation of Liability, Remedy and Damages

The liability of the Company arising out of possession or use of the Product or any technical advice relating thereto is limited to the warranty obligations set forth above in the Warranty Article and in no event shall the Company's liability, whether based in contract, warranty, negligence or other tort, strict liability, or otherwise exceed the purchased price of the Product in question. Upon the expiration of the applicable Warranty period stated herein, all such liability whether based in contract, warranty, negligence or other tort, strict liability, or otherwise shall be deemed waived unconditionally and absolutely. The foregoing shall constitute the sole and exclusive remedy of the Customer, and the sole and exclusive liability of The Company. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL, OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF SAVINGS OR REVENUE, LOSS OF USE OF THE PRODUCT OR ANY ASSOCIATED EQUIPMENT, COST OF ANY SUBSTITUTE FOR THE PRODUCT, DOWNTIME, CLAIMS OF THEIR PARTIES, AND INJURY TO PROPERTY. THIS LIMITATION SHALL APPLY NOTWITHSTANDING A FINDING THAT ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
 
If the Company, without separate compensation therefore, furnishes the Customer with advice or other assistance concerning any product supplied hereunder or any system or equipment in which any such product may be installed which is not required pursuant to this agreement, the furnishing of such advice or assistance will not subject the Company to any liability, whether in contract, warranty, tort (including negligence) or otherwise.

10. Intellectual Property Rights

All Intellectual Property Rights in the Product or Services (including in the content of the Product and the Product Software but excluding the Client Content) arising in connection with the Contract or the Services shall remain the property of Aspire-i and Aspire-i hereby grants the Client a non-exclusive licence of such Intellectual Property Rights for the purpose of operating the Product. The Client shall not copy or sell any components of the Product or Service without the prior written consent of Aspire-i.

11. Export

In the event that the ultimate destination of the Products is outside the UK, the Customer shall be responsible for the timely obtaining of and the costs of obtaining any required authorisation such as an Export License, Import License, Exchange Permit or any other governmental authorisation even though any such authorisation may be applied for by the Company. The Company and Customer shall assist each other in every reasonable manner in securing such authorisation as may be required. The Company shall not be liable if any such authorisation is delayed, denied, revoked, restricted or not renewed and the Customer shall not thereby be relieved of its obligations hereunder.

12. Legal and Regulatory Approval

In the event that the Products are used outside the UK, the Customer shall be responsible for timely obtaining of and the costs of obtaining appropriate legal and regulatory approval for the use of the Products in the respective territories outside the UK. The Company shall assist and provide to the Customer, to the extent feasible as determined by the Company, the required product information to secure such legal and regulatory approval. The Company shall not be liable if any such approval process is delayed, denied, revoked, restricted or not renewed and the Customer shall not thereby be relieved of its obligations hereunder.

13. Force Majeure

Any party will be excused from performing under a sale agreement or any other agreement of which these Conditions are part of if prevented by an event of force majeure including strike, lockout, or other major trouble affecting labour relations. If any such event of force majeure should last for more than two (2) consecutive months, any party may elect to terminate this Agreement immediately upon giving a written notice to the other party.

14. Trademarks

The only Company trademarks that the Customer may display to advertise and sell the Products shall be those trademarks under which the Products are sold by the Company to the Customer hereunder or such other trademarks expressly authorised by the Company (hereinafter called 'the said trademarks') and the Purchaser shall comply with the Company's instructions as to the manner and context in which the said trademarks and the statements to accompany them are displayed. No trademarks of the Products shall be undertaken by the Customer or any person on the Customer's behalf without the Company's prior written consent nor will the Customer alter, obliterate, add to, or otherwise interfere with the said trademarks.

15. Miscellaneous

This contract contains the complete and exclusive agreement among the parties and supersedes prior understandings whether written or oral. Unless The Company has provided written consent, a partial or complete assignment of right(s) or delegation of obligation(s) shall be void. This contract may not be changed, renewed, extended, or modified in any manner. Neither course of performance, nor course of dealing, nor usage of trade shall be used to qualify, explain or supplement any of the terms of this contract. Any failure of the Company anytime, or from time to time, require the performance of the Customer of any other items and conditions of the contract shall not constitute a waiver by The Company of these Conditions of Sale and shall not affect or impair the Sales Agreement in any way. The formation, existence, construction, performance, validity and all aspects whatsoever of the Conditions or of any term of the Conditions will be governed by English law. The English courts will have exclusive jurisdiction to settle any dispute which may arise out of, or in connection with the Contract. The parties agree to submit to that jurisdiction.

16. Substitutions and Modifications of Products

Company may modify the specification of products designed by the Company, provided the modifications do not adversely affect the performance of said products.
This agreement (including any specifications or other documents incorporated by reference to the Company's quotation) constitutes the entire understanding between the Customer and the Company concerning the subject hereof and any representation, promise, course of dealing or trade usage not contained herein will not be binding. No modification, amendment, rescission, waiver or other changes of this agreement or any part thereof shall be binding on the Company unless consented to in writing by the Company's authorised representatives.

17. Complaints and contact

Any complaint must be submitted in writing by the Customer. Complaints, upon receipt shall be acknowledged in writing by the Company within three working days. The Company shall communicate investigation outcome(s) in writing to the Customer within 10 working days.

Careers Europe (part of Aspire-i Ltd), Onward House, 2 Baptist Place, Bradford, BD1 2PS Tel: 01274 829500

8. Warranty

The Company warrants that the Products will conform to the specifications therefore in effect at the time of delivery of the Product or such other specifications as may be mutually agreed upon in writing. Customer shall inspect all Product delivered hereunder for damage, defect, or shortage immediately upon receipt by Customer, and shall immediately provide the Company with notice of any such damage, defect, or shortage. If any Product is determined not to conform to specification or such other specifications as may be mutually agreed upon within thirty (30) days of shipment, such Product will be replaced by The Company without additional cost to Customer, or, at the Company's option, the Company shall refund the purchase price therefore. This remedy is Customer's exclusive remedy for breach of warranty. Defective Products shall not be returned by Customer until authorised in advance by the Company. Returned Products to the extent possible, should be returned intact in form as shipped. THE WARRANTY STATED HEREIN IS IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, STATUTORY, EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

9. Limitation of Liability, Remedy and Damages

The liability of the Company arising out of possession or use of the Product or any technical advice relating thereto is limited to the warranty obligations set forth above in the Warranty Article and in no event shall the Company's liability, whether based in contract, warranty, negligence or other tort, strict liability, or otherwise exceed the purchased price of the Product in question. Upon the expiration of the applicable Warranty period stated herein, all such liability whether based in contract, warranty, negligence or other tort, strict liability, or otherwise shall be deemed waived unconditionally and absolutely. The foregoing shall constitute the sole and exclusive remedy of the Customer, and the sole and exclusive liability of The Company. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL, OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF SAVINGS OR REVENUE, LOSS OF USE OF THE PRODUCT OR ANY ASSOCIATED EQUIPMENT, COST OF ANY SUBSTITUTE FOR THE PRODUCT, DOWNTIME, CLAIMS OF THEIR PARTIES, AND INJURY TO PROPERTY. THIS LIMITATION SHALL APPLY NOTWITHSTANDING A FINDING THAT ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
 
If the Company, without separate compensation therefore, furnishes the Customer with advice or other assistance concerning any product supplied hereunder or any system or equipment in which any such product may be installed which is not required pursuant to this agreement, the furnishing of such advice or assistance will not subject the Company to any liability, whether in contract, warranty, tort (including negligence) or otherwise.

10. Intellectual Property Rights

All Intellectual Property Rights in the Product or Services (including in the content of the Product and the Product Software but excluding the Client Content) arising in connection with the Contract or the Services shall remain the property of Aspire-i and Aspire-i hereby grants the Client a non-exclusive licence of such Intellectual Property Rights for the purpose of operating the Product. The Client shall not copy or sell any components of the Product or Service without the prior written consent of Aspire-i.

11. Export

In the event that the ultimate destination of the Products is outside the UK, the Customer shall be responsible for the timely obtaining of and the costs of obtaining any required authorisation such as an Export License, Import License, Exchange Permit or any other governmental authorisation even though any such authorisation may be applied for by the Company. The Company and Customer shall assist each other in every reasonable manner in securing such authorisation as may be required. The Company shall not be liable if any such authorisation is delayed, denied, revoked, restricted or not renewed and the Customer shall not thereby be relieved of its obligations hereunder.

12. Legal and Regulatory Approval

In the event that the Products are used outside the UK, the Customer shall be responsible for timely obtaining of and the costs of obtaining appropriate legal and regulatory approval for the use of the Products in the respective territories outside the UK. The Company shall assist and provide to the Customer, to the extent feasible as determined by the Company, the required product information to secure such legal and regulatory approval. The Company shall not be liable if any such approval process is delayed, denied, revoked, restricted or not renewed and the Customer shall not thereby be relieved of its obligations hereunder.

13. Force Majeure

Any party will be excused from performing under a sale agreement or any other agreement of which these Conditions are part of if prevented by an event of force majeure including strike, lockout, or other major trouble affecting labour relations. If any such event of force majeure should last for more than two (2) consecutive months, any party may elect to terminate this Agreement immediately upon giving a written notice to the other party.

14. Trademarks

The only Company trademarks that the Customer may display to advertise and sell the Products shall be those trademarks under which the Products are sold by the Company to the Customer hereunder or such other trademarks expressly authorised by the Company (hereinafter called 'the said trademarks') and the Purchaser shall comply with the Company's instructions as to the manner and context in which the said trademarks and the statements to accompany them are displayed. No trademarks of the Products shall be undertaken by the Customer or any person on the Customer's behalf without the Company's prior written consent nor will the Customer alter, obliterate, add to, or otherwise interfere with the said trademarks.

15. Miscellaneous

This contract contains the complete and exclusive agreement among the parties and supersedes prior understandings whether written or oral. Unless The Company has provided written consent, a partial or complete assignment of right(s) or delegation of obligation(s) shall be void. This contract may not be changed, renewed, extended, or modified in any manner. Neither course of performance, nor course of dealing, nor usage of trade shall be used to qualify, explain or supplement any of the terms of this contract. Any failure of the Company anytime, or from time to time, require the performance of the Customer of any other items and conditions of the contract shall not constitute a waiver by The Company of these Conditions of Sale and shall not affect or impair the Sales Agreement in any way. The formation, existence, construction, performance, validity and all aspects whatsoever of the Conditions or of any term of the Conditions will be governed by English law. The English courts will have exclusive jurisdiction to settle any dispute which may arise out of, or in connection with the Contract. The parties agree to submit to that jurisdiction.

16. Substitutions and Modifications of Products

Company may modify the specification of products designed by the Company, provided the modifications do not adversely affect the performance of said products.
This agreement (including any specifications or other documents incorporated by reference to the Company's quotation) constitutes the entire understanding between the Customer and the Company concerning the subject hereof and any representation, promise, course of dealing or trade usage not contained herein will not be binding. No modification, amendment, rescission, waiver or other changes of this agreement or any part thereof shall be binding on the Company unless consented to in writing by the Company's authorised representatives.

17. Complaints and contact

Any complaint must be submitted in writing by the Customer. Complaints, upon receipt shall be acknowledged in writing by the Company within three working days. The Company shall communicate investigation outcome(s) in writing to the Customer within 10 working days.

Careers Europe (part of Aspire-i Ltd), Onward House, 2 Baptist Place, Bradford, BD1 2PS Tel: 01274 829500

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